[meteorite-list] Re: a bad N.E. Meteoritical Services experience?

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From: FERNLEA4_at_aol.com <FERNLEA4_at_meteoritecentral.com>
Date: Thu Apr 22 09:52:25 2004
Message-ID: <4f.22aa038d.2aa01d2a_at_aol.com>

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In a message dated 30/08/02 01:17:07 GMT Daylight Time, LITIG8NSHARK_at_aol.com
writes:

> I'm not sure what the answer is. Do we in the US go to a more expensive
> service such as UPS or FedEx? I dislike the thought of my customers
> spending so much for shipping.

Paul,
I "bit the bullet" a long time ago, and now ship virtually all meteorite
orders to the USA by DHL Express at my own cost.
I don't charge customers for it, so it costs me well into 4 figures each
month, but it's faaaaast and reaches US customers in about 2 days
typically....sometimes only 1 day, sometimes 3 days if a weekend intervenes.
With online tracking in real-time available, it brings a lot of peace of mind
all round, I can tell you!
Plus, whenever I order a meteorite for my own collection, I still get a major
buzz from it and can't wait until it arrives.....I want it here "yesterday",
not 2 - 3 weeks from now :-)

Cheers,
Rob.
www.meteorites.uk.com
Fernlea Meteorites,
The Wynd,
Off Dickson Lane,
Milton of Balgonie,
Fife. KY7 6PY
United Kingdom
Tel: +44-(0)1592-751563
Fax: +44-(0)1592-751991
Mobile: 07909-773929
Email: fernlea4_at_aol.com

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<HTML>In a message dated 30/08/02 01:17:07 GMT Daylight Time, LITIG8NSHARK_at_aol.com writes: 
 
 
<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I'm not sure what the answer is. Do we in the US go to a more expensive service such as UPS or FedEx? I dislike the thought of my customers spending so much for shipping.</BLOCKQUOTE> 
 
Paul, 
I "bit the bullet" a long time ago, and now ship virtually all meteorite orders to the USA by DHL Express at my own cost. 
I don't charge customers for it, so it costs me well into 4 figures each month, but it's faaaaast and reaches US customers in about 2 days typically....sometimes only 1 day, sometimes 3 days if a weekend intervenes. 
With online tracking in real-time available, it brings a lot of peace of mind all round, I can tell you! 
Plus, whenever I order a meteorite for my own collection, I still get a major buzz from it and can't wait until it arrives.....I want it here "yesterday", not 2 - 3 weeks from now :-) 
 
Cheers, 
Rob. 
www.meteorites.uk.com 
Fernlea Meteorites, 
The Wynd, 
Off Dickson Lane, 
Milton of Balgonie, 
Fife. KY7 6PY 
United Kingdom 
Tel: +44-(0)1592-751563 
Fax: +44-(0)1592-751991 
Mobile: 07909-773929 
Email: fernlea4_at_aol.com</HTML>

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Received on Thu 29 Aug 2002 08:58:18 PM PDT

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